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Ban appeals

Let banned members ask to come back with a short form, and decide with one click.

Turning it on

Appeals are off until an administrator turns them on and picks a channel for them:

,appeal enable #appeals

You can also do it on the dashboard under Moderation → Ban appeals. The bot needs to send messages and embeds in that channel. ,appeal disable turns appeals off; buttons already sent stop working.

How it works

  • When someone is banned (including a temporary ban or a vote ban), the bot DMs them an Appeal button.
  • The button opens a form with your questions. The answers go to the appeals channel with Accept and Deny buttons.
  • Anyone with Ban Members can press them. Accept unbans them, logged as a case like a normal unban.
  • Either way, the member gets a DM with the decision, and the appeal shows who decided it.

The questions

,appeal question add What happened?
,appeal question add Why should we unban you?
,appeal question list

Up to 5 questions of up to 45 characters each, and answers up to 1,000 characters. With no questions, the form asks “Why should you be unbanned?”. ,appeal question remove 2 removes one and ,appeal question clear removes them all.

Rules

RuleWhy
One appeal at a timeA member can't send another while one is waiting
7 days after a denyA denied member can appeal again a week later
No appeals for hardbansHardbans stay until a moderator lifts them
Only while bannedIf they were unbanned some other way, the button says so
Members with their DMs closed don't get the button. The answers are kept until 30 days after the appeal is decided.